The problem with technological ignorance, or Don’t take your smartphone for granted

“When we, as a society, fail to appreciate the staggering complexity of our modern technologies, we don’t just lose a sense of awe toward what is around us. We lose a sense of what we as humans can build, as well as where we might fall short. It is impressive that people can build and grapple with these astonishingly complex systems at all, something we seem to neglect when we focus on the shortcomings of a technology, rather than its successes and the effort that has gone into it. For example, autocorrect is mostly known for its failures, but in fact it’s an amazing technical feat that dramatically improves text entry speed.
But related to this is something else: Recognizing the overwhelming complexity of our technologies makes it easier to see that bugs and glitches are essentially an inevitability. When anything becomes as complicated as Dijkstra describes, unanticipated consequences will arise. Baked into a proper recognition of the phenomenal complexity around us must also then be a sense of humility—our limits in the face of the technologies we have built—something that we need to acknowledge more and more.”

From “The problem with technological ignorance”, http://www.slate.com/articles/technology/future_tense/2015/12/the_problem_with_technological_ignorance.html

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