An antiapology of the student experience

 The enthusiasm for the “student experience” is a depressing example of how higher education is becoming a commodity. Universities invest in better services not only to please students, but to enhance their competitiveness in the market by attracting more, or better qualified, students, and to boost their scores in the national student survey and league tables.

Peter Scott, the Guardian, http://www.theguardian.com/education/2015/oct/06/students-university-education-experience-customer

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